
Our Code of Practice is a working document, interconnected with our Policy statements. Documents describe in our course, aim to give each student clear information about the desired outcomes.
The following Code of Practice is a concise statement that informs students of their rights and responsibilities in accordance with the required standards.
As a Boat Training Organisation, Main Beach Marine Licenses has agreed to operate in accordance with the Principlesand Standards of the Australian Quality Training Framework. This includes a commitment to recognise the training qualifications issued by other Boat Training Organisations.
Access and Equity Policy will ensure that course entry requirements, assessment or curriculum do not limit gender, race, social, cultural, religious, disability, philosophical background or age, with the exception that a regulatory authority for the issue of a license specifies age requirements.
We do not discriminate against any individual based on race, colour, sex, or religion. All students are treated equally. Our instructors will assist and support students where appropriate, especially those students with language, literacy, or physical disabilities, so long as the nature of the disability does not preclude them from completing the training and assessment.
Main Beach Marine Licence Training is committed to all students in completing their selected course. We applaud the research that has been conducted to understand students' LLN needs. Research clearly indicates that many students require some level of LLN support.
At Main Beach Marine Licence Our desire is to understand any need that you, as a student, may have in regard to LLN. To assist this, please contact our nearest training centre before the course to discuss any LLN issues.
At course commencement, you will be asked to complete our class attendance form and supply your details. If this presents any LLN difficulty for you, please ask the instructor for assistance. If the instructor forms the opinion that significant LLN issues exist which will prevent you from completing thecourse, and is unable to coordinate a satisfactory support service with you either on the day, or for a reasonable date in the future, then your training will not proceed, and you will be entitled to a full refund of any monies paid.
Main Beach Marine Licenses has a comprehensive administrative and records management system, which is implemented in electronic and paper formats.
BTO # 1272065 has a comprehensive appeals policy dealing with student appeals of results. It gives students the opportunity to appeal and provides guidelines on how to register an appeal.
All assessments must meet the assessment criteria of the training package or accredited course on which the program is based. All assessment materials must be appropriate to students’ needs and to the program's delivery methods.
All payments are non-refundable. * (*Except if the BTO or BTP cancels a course).
Any person (s) unable to attend must give notification that they cannot attend at least (5) days prior to the course. They have the option to re book for another date for the course in which they were booked in for. In the event that you cannot attend or complete the course, refunds are not available. If you start the online course and cancel, there is no refund.
Fees and Penalties –
No show on the practical day – (Not turning up on the predetermined booked day) will result in a forfeit of all moneys paid.
It is not our policy to refund payments for courses due to you no longer wanting to do a licence course. Online boat licence courses are provided by a third party and therefore have a no refund policy.
All data systems are backed and stored according to our back‐up policy.
If any problems are experienced during the course, please at the first opportunity talk to the instructor first.
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